What is the meaning of the trailing number in the streamer's name on the network?
As UPnP / DLNA devices, the Madison and the Emerson announce themselves on the local network using their friendly name.
For identification purpose, the last number of its IP address is automatically added at the end of its friendly name. This number cannot be changed by the user, even when the friendly name is changed.
To learn more about the how to change the name of the Madison or the Emerson on the network, you can refer to their installation guide.
How to access the Madison's or Emerson’s Web page?
As soon as they are connected to the network, the streamers get an unique IP address from your router. It is then possible to access the Update and Configuration Web page located as this IP address. This Web page is useful to update the firmware of your Madison or your Emerson, as well as changing its friendly name on the network.
There are different ways to access this page:
From the iOS Wattson Music app
Once connected to your device from the iOS Wattson Music app, select the third tab named with the model of your device. Enter the Settings, then go to the “Device” section to find the IP address of your device.
You can then copy this IP address in a Web browser’s address bar.
This done, you will access the page “Update and Configuration”.
As for iOS, Android does not natively support the UPnP / DLNA protocol used by our streamers. You will then have to use a third-party UPnP controller app (BubbleUPnP, mConnect Player,...) to access your device and thus find its IP address on the network. Copy this IP address in a web browser’s address bar to access the page "Update and Configuration".
From Windows 10
As a "Media Renderer", your device is displayed in the Windows network area as a "Media Device". The most straightforward way to access the "Update and Configuration" Web page is as follows:
open the Windows Explorer,
select "Network" in the left panel,
in the "Media Devices" category, you should see your Madison or your Emerson listed,
double-click on it and wait for the Web page to open in your default browser.
As for iOS and Android, the UPnP / DLNA protocol is not natively supported. You will then have to use a third-party UPnP controller application (Audirvana, JRiver, ...) to access your device and thus find its IP address on the network. Copy this IP address in a Web browser’s address bar to access the page "Update and Configuration".
If you still cannot find the IP address of your streamer on your local network by using one of the methods described above, you can try to get it from your router’s administration page. Almost all routers on the market have an administration page used for network configuration purpose and from which it is possible to get the list of all connected devices on the network.
As a reminder, we do not provide any technical support for third-party UPnP controller apps and applications, nor for the configuration of network devices such as routers, modems, etc.
What does mean the error message "Wrong file format" that can be displayed while updating the firmware?
The necessary firmware file for the update of your streamer is a "binary" file ending with a ".bin" extension. The selection of any other file format will produce this error "Wrong file format".
In order to solve this problem, ensure that the file you have updated is indeed the expected binary file and that its name ends with the ".bin" extension.
If the update file still includes the ".zip" extension, it means that it has not yet been unzipped. Double-click on this file in order to unzip it and ensure that the resulting file name ends with ".bin" before starting the updated process.
If the update file ends with the extension ".bin", ensure that you are selecting the appropriate file when you click on "Selection of the .bin file".
Why is it not always possible to connect with AirPlay?
As long as you do not change the friendly name of your streamer, you will have no problem connecting with AirPlay.
If you want to change the friendly name of your Madison or your Emerson, you must absolutely use no special characters or emoticons in the new name. Apart from standard alphanumeric characters, only the space " ", the dash "-" and the underline "_" can be used.
Should you experiment troubles to connect with AirPlay, try to rename your device from its Web page and to respect the rules above.
This limitation should be solved in a future firmware update.
Are the Wattson Audio streamers compatible with Roon?
The certification of the Madison is still underway and should be complete shortly in the upcoming weeks.
Yes, the Emerson is certified Roon Ready.
This means we use the Roon streaming technology that gives you access to the highest levels of audio performance, without compromise, backed by a comprehensive and intuitive user interface, simple configuration and rock-solid daily reliability.
You will need to install the latest firmware to use your device with Roon.
Which control application may I use?
We strongly recommend the use of our iOS Wattson Music application. It has been optimized for the Madison and the Emerson and offers an integral control of your device’s functionalities.
An Android version of our control app is under development. Its availability will be announced on our official communication channels when appropriate.
In the meantime, as Media Renderers, our streamers respond to the UPnP AV /DLNA protocol and may be piloted by numerous applications compatible with this norm. We may namely recommend Audirvana for macOS and Windows, BubbleUPnP and mConnect Player for the Android devices.
Wattson Audio does not provide technical support with these third-party applications.
Are you encountering a problem that is not described here?
In case you do not find an answer to a question about our streamers, please contact your Wattson Audio retailer.