Support and Assistance
We strive to deliver robust products, conceived to be easy to use.
Nonetheless, even in a perfect world, we recognize that questions might arise concerning one of our products...
As needed, our Support and Assistance section allows you to consult our products’ documentation at all times, to find out answers for particular situations which you might be confronted with, or to download the latest version of the internal firmware.
Madison

Documentation to get started with the Madison
A compilation of the most frequently asked questions about the Madison
The latest version of the firmware embedded in the Madison
Emerson

Documentation to get started with the Emerson product range
A compilation of the most frequently asked questions regarding both Emerson DIGITAL and ANALOG
The latest versions of the firmwares embedded in the Emerson product range

Wattson Music

Wattson Remote
The basics about how to use the Wattson Remote app
A compilation of the frequently asked questions regarding the app